Terms and conditions

Introduction

The website autokinitistiki.gr (hereinafter referred to as the online store or website) is an electronic commercial store selling products via the Internet, created and operated by the company under the name AUTOKINITISTIKI SA. (hereinafter for the sake of brevity the COMPANY), with a telephone service line 210 – 51.49.521 and basic contact email: info@autokinitistiki.gr

The following terms and conditions will apply to the use of the online store located at autokinitistiki.gr. Any user who enters and trades or makes use of the services of the online store (hereinafter referred to as “visitor" and / or “user" or “customer" depending on whether he is limited to visiting only the store or places an order) is considered to consent and unconditionally accepts the following terms set forth herein, without exception. If a user does not agree with these terms, then he must responsibly refrain from visiting, using the website as well as from any transaction or use of the services of the online store.

general terms

This website reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems necessary, and undertakes to inform consumers of any change, through the pages of this online store. .

Provided Information & Products

This website is committed to the accuracy, truthfulness and completeness of the information provided, in terms of its identity, as well as the transactions provided through the online store. In the context of good faith, autokinitistiki.gr is not responsible and is not bound by electronic data entries made by mistake / inadvertence during the common experience and is entitled to correct them whenever it realizes their existence.

Limitation of Liability

The online store autokinitistiki.gr is not responsible and is not obliged to compensate for any damage or loss or damage arising from the cancellation of orders, non-execution or delay in their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs based on the observed data about the availability or not of the interested customer and undertakes in case of change of these data, to inform the customers in time about the non-availability in which case bears no further responsibility. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website “exactly as they are".

Copyright

The content of this Website is the intellectual property of the Company AUTOKINITISTIKI SA. subject to any rights not expressly granted here. All intellectual property rights contained in this Website belong to autokinitistiki.gr or to third parties that are legally concerned. By accessing this website you agree to be bound by the above copyright laws.

Trademarks

The content of the website, autokinitistiki.gr and the trademark AUTOKINITISTIKI are the property of the company AUTOKINITISTIKI SA. The product and company names listed on this website may be trademarks or trademarks of their respective owners. Your access to this website should not be construed as an endorsement, consequently, final or otherwise, of any license or right to use any symbols, logos, images, representations appearing on this website, without our prior written consent or that of any third party. their.

Links to the website: www.autokinitistiki.gr

The links that are included in the online store, lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third party providers, companies, etc. These related websites are not under the control of autokinitistiki.gr and the online store autokinitistiki.gr is not responsible for the contents of any such website or any link contained in an associated website, or any such changes or updates to such websites. This site is not responsible for internet broadcasts or any form of transmission received from any linked website. The online store autokinitistiki.gr provides these links,

Periodic Changes

Autokinitistiki.gr continuously expands, updates and improves its website, and the related products and services, will update this policy. We encourage you to read this process at regular intervals to be informed of any changes to the content of this privacy policy. This policy will be modified from time to time without prior notice to users.

Acceptance of the Privacy Protection Procedures applied by www. autokinitistiki.gr

Payment policy

Online store prices are subject to change at any time without notice.

In the context of good faith and for your own protection, if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact the Customer Service Department at 2105149521 or by sending e-mail at info@autokinitistiki.gr

If you use this website you accept and agree to this Privacy Statement as well as the terms and conditions of use of the website announced through it.

Privacy

Introduction

The company created this website with the sole purpose of serving their customers. The autokinitistiki.gr website is simple and user-friendly and has been designed to meet the specific needs of each user. In order to achieve the best service for you, it is important for you, our customer, to understand that you must provide us with specific information regarding the processing of your order and which is guarded by us.

This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the website autokinitistiki.gr, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to your personal data, which you provide to us during your orders on this website.

In order to provide you with the best possible products and services, we request specific personal information (personal data) during your registration at autokinitistiki.gr, in accordance with laws 2472/1997 and 3471/2006 as in force today as well as the European legislation and principles of law. We value and respect your privacy to the fullest extent necessary for the proper functioning of the Website and its good use by you. We assure you that any information you provide to us through the Website remains strictly confidential.

Generally

The information provided voluntarily by the users of the mentioned website, is used by autokinitistiki.gr in order for its users to have direct and substantial communication with the store, to be provided with answers to specific questions they ask and finally to be served and executed. their orders. The information collected by autokinitistiki.gr through the website aims to measure the number of visitors, to determine the requirements of customers for more products and to facilitate transactions with the company. Autokinitistiki.gr does not distribute to any other organization or partner that is not connected to autokinitistiki.gr the email addresses, or any other information concerning its users and customers.

Gathering Information

The company ΑΥΤΟΚΙΝΙΤΙΣΤΙΚΗ Α.Ε.Β.Ε.Ξ. (" Company “) takes the privacy of users very seriously and undertakes to comply fully with the applicable law (Regulation (EU) 2016/679 – hereinafter " GDPR “).

This document (" Privacy Policy “) provides information on how the personal data collected by the Company are processed through this website (" Website “) and constitutes an informational notice to data subjects, in accordance with Article 13 of the Regulation. GDPR. Specific information privacy notices are usually published in the sections of the Website where users’ personal data is collected and in any case supplemented by this Privacy Policy.

The Data we process

The following data can be processed:

• The usual personal information you may provide when using the Website features, including browser data or requests to use the services offered on the Website (e.g., registration in restricted areas, contests, and other initiatives that may exist on the Website, use of Applications, requests for information and reports also submitted through contact forms, etc.), as well as data collected by cookies as defined in the Cookies Policy.
• Specific categories of data such as those relating to medical history (Article 9 of the GDPR). In this case, the processing is based on the user’s consent, compliance with the obligations related to the reporting of adverse reactions, fulfillment of legal or regulatory obligations or contractual or pre-contractual obligations related to the provision of goods or services (including requests for information about our products and their proper use). In any case, the legal basis for the processing of specific categories of data is Article 9 (2) (a) and (i) of the GDPR Regulation.

How we ensure the security and quality of your personal data

The Company undertakes the obligation to ensure the security of the user’s personal data and to comply with the security provisions provided by law to avoid data loss, illegal or irregular use of data or unauthorized access to data, with special but not exclusive reference to Articles 25-32 of the GDPR. The Company uses many types of advanced technologies and security procedures to protect the user’s personal data. For example, personal data is stored on secure servers located in facilities with protected and controlled access. The user can help the Company to update and correct his personal data, announcing any change of address, qualifications, contact details, etc.

Your Rights

You may at any time exercise the rights conferred by Articles 15-22 of the GDPR, including the right to verify the existence of personal data relating to you, to check their contents, their origin, their correctness, their position ( also in relation to any Third Countries), request a copy, request a correction and in cases provided by law, request a restriction on their processing, delete them, oppose direct communication activities, oppose direct marketing activities (which are also limited to specific media). Similarly,

to the Personal Data Protection Authority. You can contact the Processor and / or the DPO at the addresses listed above to submit any requests regarding the processing of personal data by the Company, to exercise your legal rights and to receive an up-to-date list of parties that have access to your data.

Autokinitistiki.gr designed its website so that its users can visit it without having to reveal their identity unless they wish. The visitors of our website are requested to provide us with their personal data, only in case they want to order a product (s), to register on our website and / or to send an email to info@autokinitistiki.gr.

Use of Information

Autokinitistiki.gr collects four types of information about users: (1) information that the user gives us when registering as a customer, (2) information that the user gives us in order to execute his order from autokinitistiki.gr, (3) information that the user gives us in entries of competitions that take place from time to time, (4) information that the user gives us when logging in through another platform (iOS, Android, Facebook, Google applications). When filling out any order form on our website, you will be asked for your name, address, postal code of your area, your email address, your phone number, credit card details (if you have chosen the corresponding payment method), the way payment of the order. Additionally, you may be asked for more specific information, such as shipping details of an order, invoicing details or details about the offer you have requested. Autokinitistiki.gr makes use of the information you give us during the electronic submission of the form, in order to contact you regarding (i) the delivery of the order at your place, (ii) for confirmation and identification of the customer in any necessary case, (iii) for new or alternative products offered by autokinitistiki.gr, (iv) special offers of autokinitistiki.gr (v) receipt of gifts after a lottery. You have the opportunity to choose whether or not you want to receive such communications from autokinitistiki.gr by sending your request via e-mail to:

Access to Information

Every order processing requires the collection of personal data, for delivery or reservation of an order. The submission of your personal data by you means that you consent to this data being used by the employees of autokinitistiki.gr for the reasons mentioned above. Autokinitistiki.gr requires its employees and the maintainers of its website to provide its users-clients with the level of security mentioned in this Privacy Statement. In no other case can autokinitistiki.gr share your personal information with others without your prior consent, unless this is required through legal channels.

Cookies

Autokinitistiki.gr has the ability to use cookies as part of the facility and operation of services through its website. Cookies are small files, which are sent and stored on the user’s computer, allowing websites such as autokinitistiki.gr to operate smoothly and without technical anomalies, to collect multiple user options, to identify frequent users, to facilitate access on it, and to collect data to improve the content of the website. Cookies do not cause harm to users’ computers or to the files stored on them. We use cookies to provide you with information and to process your orders while each time you exit the site they are automatically deleted.

Correcting, Modifying or Deleting Information

Autokinitistiki.gr allows its users to correct, change, supplement or delete data and information submitted to autokinitistiki.gr. If you choose to delete information, autokinitistiki.gr will act to delete this information from its files immediately. For the protection and safety of the user, autokinitistiki.gr will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems with the operation of the website or to ask any question, contact autokinitistiki.gr at the email address. The change or correction of your personal data can also be done through the registration page of www. autokinitistiki.gr. Please note that we will do everything possible to protect your personal data, but the protection of your password on our website is up to you.

Secure Transactions

Autokinitistiki.gr is committed to ensuring the security and integrity of the data it collects about the users of its website. Autokinitistiki.gr has adopted procedures that protect the personal data that users submit to its website or provide it by any other means (eg by telephone). These processes protect users’ data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly. Your connection to it is secure because it uses SSL (Secure Socket Layer) technology. SSL technology relies on a key code to encrypt data before it is sent over the (SSL) connection. The security control between the data and the Server is based on the unique key code, ensuring full communication. The browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the SSL protocol and their use is recommended for the connection to the website of autokinitistiki.gr.

All card payments are processed through Eurobank’s electronic payment platform “Eurobank e-Commerce" and uses TLS 1.1 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.

Shipping methods

Hellas

We work with ELTA Courier to send orders. The latest estimated delivery time is 3-5 working days unless consultation with the customer. They are usually made and shipped by 18:00 otherwise the next working day and the transport wants a working day out of the blue.

* There is a possibility that inaccessible areas are served by the local Post Office.

* After placing your order you will receive an informative e-mail and with the sending of your order you will receive an e-mail with the shipping number and search link of the parcel (please also check the spam if you have not received an update).

Orders that all meters into Saturday and Sunday running on Monday .

* Any customer wishing to have a delivery on Saturday should inform us and in this case the extra shipping costs will be charged. * You can track your order at the following link https://www.elta-courier.gr/search https://www.courier.gr/track/

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Rest of the World

For shipments outside Greece, after the completion of your order you will receive an informative e-mail for its receipt and acceptance. Upon receipt by the shipping company you will be informed again with details of your shipment, such as tracking number and estimated delivery time (please also check the spam if you have not received an update).

Payment methods

You can complete your purchase with one of the following payment methods:

1. In delivery – cash on receipt of the order (only Greece and Cyprus) When you come into your space yergazomenos the courier company to deliver your parcel, you pay in cash the value of your order.

2. Via credit / debit card

The online store autokinitistiki.gr accepts credit, debit and prepaid cards (Visa, Mastercard, Diners, Maestro & American Express). Payment is completed by redirecting to the secure payment environment of Eurobank.

All card payments are processed through Eurobank’s electronic payment platform “Eurobank e-Commerce" and uses TLS 1.1 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key or the corresponding Stripe service and protocol.

3. Payments m or m through

Payment with PayPal is made under the strict terms of transactions imposed by PayPal.

Return Policy

You have the right to return the product you have purchased from our website within 14 calendar days from the issuance of the retail receipt.
Shipping costs for the return of products are borne by the consumer.
The product is accepted for return when it is in its original condition, in its factory packaging without any signs of violation of the safety tape or use of the product.

Order cancellation

Without limitation of the Withdrawal provisions of Article 9, the cancellation of the order can be done in the following cases: Before the order is completed, during the electronic ordering process you can “back" and remove the quantities of products from the your cart by clicking on the “remove" button. If the online order has been completed but the product has not been shipped yet you can call 2105149521 and one of our partners will undertake the cancellation of your order. After receiving the product, call us at 2105149521 or contact us via the e-mail of the website (sales@autokinitistiki.gr), explaining the reason you wish to cancel the order. One of our partners will serve you immediately and will inform you about all your options.